In the event of an accident please call 0845 2938150
Total protection; 24 hours a day, every day of the year – from Accident Exchange with our compliments!
Our complimentary accident management programme is part of our after sales commitment to you. We know that sorting out the claim and making the initial report can be stressful – and that's even before you’ve considered repairing the damage. With our Accident Aftercare service, we remove these worries altogether.
If you were not at fault for the accident and there is an identifiable insured third party, give us a call and we will:
• Recover your damaged vehicle to our manufacturer approved repair centre and oversee the full management of the repairs;
• Liaise with your insurance company and provide the only estimate you need to proceed with the repairs;
• Provide a replacement vehicle on a ‘like for like’ or ‘category equivalent’ basis;
• Manage the communication with all concerned parties, including insurance companies, third parties witnesses etc;
• Arrange for the recovery of your uninsured losses, including your policy excess, hire charges, loss of earnings, out of pocket expenses, diminution and personal injury compensation;
• Provide free access to legal advice from a nationwide panel of specialist solicitors.
If you were at fault for the accident then give us a call and we will:
• Recover your damaged vehicle to our manufacturer approved repair centre and oversee the management of the repairs;
• Liaise with your insurance company and provide the only estimate you need to proceed with the repairs;
• Provide a replacement courtesy vehicle for up to 21 days or the length of the repair, whichever is the shorter.
